Dashdoc

Frequently asked questions

📑 A tracking folder now allows you to easily monitor multiple transports that meet your client's logistical needs from a shared space.

How to use tracking files

Myriam

Support Dashdoc

Sofie Halé

Creation of transport, planning, modifications, and activity reports...

Create, plan, modify your transports 🧑‍💻 

Create a transport in Dashdoc with the OT creation form, it's simple & efficient !

Transport creation in Dashdoc

How does chartering work in Dashdoc? How do I subcontract a transport to a partner?

🔛 Carriers: Subcontract your transports in Dashdoc

Save time when allocating your transports with the help of transport allocation and automatic allocation in Dashdoc

Shippers : how to easily allocate your transport orders ?

You have elements to communicate with different parties? The driver, site and operator instructions are made for you!

Instructions: how to communicate key information to your drivers or chartered carriers ?

Find your shipments easily, by entering the references of your customers, carriers, loading sites or delivery sites.

How do I enter references for my shipment?

Send requests for offers to your service providers, compare their replies and select the most suitable proposal!

How to manage your offer/quote requests in Dashdoc?

Transport creation

You receive your transport by email, find out how to use automatic creation?

How can you turn your emails into transport?

Mass duplication of transport orders

Save time by importing several transports at the same time.

Upload a list of transports

Save time in order creation by using transport templates per customer for all your recurring transports!

Transport templates : How to use them to accelerate your order creation ?

All legal information on the transport of dangerous goods with e-cmr Dashdoc

Your ADR orders on Dashdoc

How do I manage a multi-tank shipment on Dashdoc?

How do I manage a multi-compartment shipment on Dashdoc?

You can now set up multiple support types in Dashdoc, and manage the number of support exchanged in your transport.

Manage your support exchanges

Improve traceability by having your drivers scan the barcodes of your shipping units on pick-up and delivery

How to get the bar codes of your shipping units scanned?

Dashdoc lets you enter prices with multiple billing units.

Dashdoc prices

Apply your prices automatically for your transports thanks to the pricing grids !

💱 How to use the pricing grids in Dashdoc ?

Fuel indexation, diesel indexation in road freight transport. How to calculate fuel indexation?

⛽ What is fuel indexation / How is it calculated?

Set up your fuel surcharges for mass application to all relevant transports

🚀  Take control of your fuel indexation/surcharge on all your transports

Learn how to add purchase costs to your transports !

Manage your purchase costs in Dashdoc

Zoé Blanchet

Price management 

How to send a transport assignment to your driver

Assign a driver to your transport

Save time and anticipate the next days by using the scheduler and the unplanned pool. Know how to best set them up.

The scheduler and the unplanned pool

Organise and optimise trucker's tours by combining several transport orders into one trip!

How to organize and optimise trips on Dashdoc

How to visualise your charter schedule? How to use it? What is the meaning of the colours?

Charter scheduler on Dashdoc

Optimize your routes by increasing turnover per driver and reducing empty mileage

Optimize your routes with Dashdoc

See the workload of your resources at a glance with the new hourly scheduler!

The hourly scheduler of Dashdoc

Manage your dedicated resources directly from Dashdoc. Plan and send your assignments to dedicated drivers and generate charter confirmations.

Dashdoc dedicated management

Raphaëlle

Transport planification

Make a break on a transport, indicate the location of the break and assign a second driver

Break management in Dashdoc

Would you like to change any information about the transport order you've created? This article is for you!

How to modify a transport mission/order?

How to add, modify or delete a paperless document to a transport file in Dashdoc?

How to attach or modify a document to a transport file in Dashdoc?

Find the information you need at the click of a button, using filters or the global search bar.

How do I search in Dashdoc?

Use labels to easily find your elements and navigate from one perimeter to another!

Tags: how can I group my transports according to my operational criteria?

Archiving, Deleting a transport

Transport follow-up : breaks, modifications

Dashdoc sets up a dashboard allowing you to accurately follow the performance indicators of your operations.

The Dashdoc dashboard

Do you want to take a closer look at your activity to make informed choices to optimize your profitability or your transport budget?

📊 Activity reports: Control your profitability / Transport budget with Dashdoc

Recover your transport data to take your business management to the next level

How to export data (documents, prices, weights, etc.)

📊 Control tower of your transport activity

Dashdoc allows you to transmit the amount of CO2 emissions of your transport operations to your customers.

Set your carbon footprint (CO2) on Dashdoc

What does the law say about carbon footprint calculation ? Discover how the ISO 14083 standard works

Carbon footprint: legal obligations for road transport

How can I find out the amount of CO2 emissions from my transport operation? - ISO 14038 methodology

Se connecter

Formation Dashdoc

Nouveautés Dashdoc

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.