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Why connect your telematics to Dashdoc ?
Why connect your telematics to Dashdoc ?

Connect your telematics system to Dashdoc to further monitor your activity (waiting time, ETA, actual km covered, etc...)

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Written by Support Dashdoc
Updated over 4 months ago

By connecting your telematics to Dashdoc, you can :

  1. Gain visibility on your execution tracking 🚚

  2. Retrieve reliable data to optimise your profitability/transport budget 💰

More specifically, you will have access to :

  • To the dynamic map tracking your vehicle.

  • To the actual km travelled for completed own transport with automatic updating of prices per km (for simple transport)

  • the data needed to calculate waiting times (telematics)for public transport.

  • At estimated times of arrival(accessible by the carrier and the principal).

  • Updating transport statuses on the basis of telematic data.

Is your fleet equipped with one of the telematics systems in the Dashdoc portfolio and are you interested in this functionality?


What connected telematics can do for you :

A. Real-time transport tracking from Dashdoc

👋 What's in it for you?

- Gain visibility on current shipments 👀

- Increase efficiency by centralizing your transport tracking on Dashdoc ⏱️

View the transport's telematic tracks (blue dots), as well as the vehicle's last known position (truck icon) from the map available in your transport details.

☝️ Prerequisites for telematics display in Dashdoc

To ensure that telematics traces are displayed on your shipment, please remember to enter the requested times when creating your shipment.

Dashdoc calls on the truck's telematics 2 hours before and up to 2 hours after the requested pick-up and delivery times, within a maximum 2-hour window.

Ex:

  • Requested time entered: 3:00 PM ✅

    Dashdoc will call the telematics between 1:00 PM and 5:00 PM

  • Requested time entered: between 2:00 PM and 4:00 PM ✅

    Dashdoc will call the telematics between 12:00 PM and 6:00 PM

  • Requested time entered: between 12:00 AM and 11:59 PM ✅

    Dashdoc will call the telematics between the previous day at 10:00 PM and the next day at 2:00 AM

  • Requested time entered: between 2:00 PM on 01/01 and 5:00 PM on 02/01 ❌

    Dashdoc will not call the telematics because the slot is longer than 24 hours

Dashdoc retrieves the telematic traces of the truck assigned to transport every 5 min over the given time period.

☝️Ces data is only visible from the carrier's account, and is not accessible to third parties who have access to the shipment (principal, site, etc.).

B. Feedback of actual distances travelled for a shipment

(e.g.: help with km billing, Co2 calculation, empty km calculation, etc.)

👋 What's in it for you?

- Bill quickly and accurately when you have rates based on kilometers traveled 🧾

- Calculate your transport's carbon footprint in a more refined way, based on the actual distance traveled and not the estimate usually displayed 🌍

- Export your data to calculate the empty Km traveled by your vehicles 📊

👀 Where can I find the actual distance covered?

1 - Select the desired transport

2 - In the header, view the distance travelled

3 - Click on it to display :

  • truck mileage at each stage

  • the distance covered by the truck between each stage

  • the total distance covered by the truck, between the place of departure and the place of arrival (approach kilometers are not included)

🚀 If you're invoicing with Dashdoc, the invoice price will automatically update with the distance traveled. A guaranteed time-saver!

If no telematic distance information comes up, check that you have entered the requested times for your transport.

✏️ Modifying a telematic distance :

It is possible to modify the distances calculated by telematics, by entering the desired value manually.

To go back and use again the value calculated from the mileages retrieved via telematics, you can use the icon on the right..

You can easily identify the source of the value via the icon on the left: distance entered manually / distance calculated from telematics.

🚚 Export distance traveled data :

The distance traveled is available for export for all your own transport operations.

Use the data to further your analyses and optimization studies (e.g. calculation of empty km).

C. Detection of site arrivals and departures (e.g.: calculation of waiting times)

👋 What's in it for you? ?

- Make your waiting time data more reliable and bill more accurately 🧾

- Monitor the quality of data entered by your drivers via the mobile application 📊

- If the mobile app is not in use, update transport progress statuses thanks to geofencing📍 detection of arrivals and departure sites.

☝️ Prerequisite: geolocate your & enter requested hours

When you create an order with a precise address, Dashdoc automatically associates a GPS point with this address, with a default detection radius of 500m.

To enable Dashdoc to detect site arrivals and departures, you must :

1. To check your GPS addresses :

  • Go to Address Book

    • Pick-up and delivery address menu

    • Select address to check

    • Check GPS coordinates of address

    • move cursor to adjust to actual vehicle entry position

    • adjust detection radius (e.g. below: 100 m vs. 500 m by default).

    • Save

example ▶︎ if you have a pick-up or delivery address with only a town or the name of a road mentioned, the qualification of the precise sites is important for what follows:

2. Enter the dates requested in your shipment

  • For loading :

    Dashdoc seeks to detect a truck on site 2 hours before and 2 hours after the scheduled time slot.

    • Ex: If you have entered a scheduled pickup time on site between 8am and 10am, Dashdoc will be able to detect the truck between 6am and 12pm. ✅

      If the truck arrives more than 2 hours late, it will not be detected. ❌

  • For delivery :

    If no telematic position can be retrieved, Dashdoc will always detect the time and position of the truck as soon as the driver completes his mission from his mobile application (without any constraints on scheduled times).

👀 View site arrival and departure data in Dashdoc:

  • From the transport details: move your mouse over the small (i) visible at the level of the actual hours entered by the driver clocking in and out.

The actual hours displayed & taken into account for the progress of transport statuses remain the hours clocked in by drivers from the mobile application.

Hours detected by geofencing are displayed for information purposes only.

Thanks to data exports : You can export the arrival and departure dates and times of pick-up and delivery sites for your transport jobs.

  • These data will enable you to calculate your waiting times based on telematics.

❓ If detection does not work on a transport :

1- Check that your sites are well geolocated, with a suitable radius. A truck is considered to be on site as soon as it enters the blue circle.

2- Check that the correct tractor plates have been assigned to the transport.

3- Check that the transports are correctly scheduled (with times requested within a 2-hour window).

D. Calculating ETA (Estimated Time of Arrival)

☝️  Requirements for calculating ETA :

  • an address must be entered and correctly geolocated,

    a time or time slot must be entered. In the case of a time slot, it must not exceed 2 hours.

    For example, entering a delivery scheduled between 4pm and 6pm is acceptable (2-hour time slot).

    On the other hand, entering a delivery scheduled between 12pm and 6pm will not activate the ETA (time slot longer than 2 hours).

The estimated time of arrival is recalculated at regular intervals:

Every time we have an updated truck geolocation

But no more than once every 10 minutes

❓How to activate the ETA (estimated time of arrival) calculation on your shipments?

  • When creating a shipment: at each stage (collection, delivery), check the “ETA” box if you wish to activate ETA calculation for this site.

  • From the transport details page, by clicking on “Activate ETA” for each pickup or delivery concerned.

👀 View the ETA (Estimated Time of Arrival) of your shipments

The ETA will be displayed on the transport details page, in the “Telematics” column.

It will appear 2 hours before the end of the requested time slot.

It will stop being calculated once the time slot has been exceeded, but the last calculated value will remain displayed.

Example: if loading is scheduled between 11 a.m. and noon, the ETA starts to be calculated and displayed at 10 a.m. (2 hours before the end of the time slot). If at noon, the estimated arrival time is 1:30pm, this estimated time (“1:30pm”) will no longer be updated, but will remain displayed until 1:30pm.

The arrival time on site is estimated on the basis of the vehicle's telematic position and is cross-referenced with the truck routes proposed by the “HERE” software.

This gives a more realistic estimate, taking into account hazards and actual traffic.

ETA does not include driver breaks.

The ETA will be displayed on the transport details page, in the “Telematics” column.

It will appear 2 hours before the end of the requested time slot.

It will stop being calculated once the time slot has been exceeded, but the last calculated value will remain displayed.

Example: if loading is scheduled between 11 a.m. and noon, the ETA starts to be calculated and displayed at 10 a.m. (2 hours before the end of the time slot). If at noon, the estimated arrival time is 1:30pm, this estimated time (“1:30pm”) will no longer be updated, but will remain displayed until 1:30pm.

The arrival time on site is estimated on the basis of the vehicle's telematic position and is cross-referenced with the truck routes proposed by the “HERE” software.

This gives a more realistic estimate, taking into account hazards and actual traffic.

ETA does not include driver breaks.

☝️The ETA (estimated time of arrival) calculated is visible to all parties with access to the transport: carrier, principal, loading or delivery site, etc.

E. Updating transport status via telematics detection 📍✔️  :

If you'd like your transport status updates to be based on the detection of site arrivals and departures via telematics, it's possible!

This option allows you to track the progress of your shipments solely from the GPS tracking of your tractors, without requiring your drivers to use the mobile application.

⚠️ We recommend using either the mobile application or automatic geofencing detection. If your objective is to track field data (e-cmr, tonnages, photos, etc.), we do not recommend activating this option.

How to activate this option

Go to Settings > Vehicles > Telematics, and check the “Enable geofencing” box.

As soon as the option is activated, the detected times of site arrivals and departures become visible in the accounts of all transport stakeholders (including the principal and the sites).


Not yet a customer? If you would like to receive a demonstration and try out our solution, please let us know here:

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