You charter transport to external service providers and you would like to have real-time information feedback?
Dashdoc allows you to collaborate in a simple and interactive way with your transport providers.
What's in it for you?
Gain visibility on the follow-up of the execution of your transport (ETA, status evolution)
Save time in pre-invoicing subcontracted transport thanks to field feedback (weights loaded / delivered, documents, photos of goods, waiting time, distance travelled, etc.)
Share the necessary documents with your client in real time while maintaining the discretion of the subcontractor
The quality of your transport service is under control!
You don't have access to this option ?
🔗 How can I retrieve field information from my transport providers in real time ?
Depending on your organization, you have 3 ways of getting feedback from your service providers:
real-time progress status feedback, tonnage, yardage, quantity, e-cmr, weighing slips, photos of goods). You get all the information in real time.
ETA, status update by detection of arrival on site. You know without any manual action by the driver where the transport is.
Manual update by the carrier (by email or from the invited carrier portal):
weight, transport documents. You retrieve the transport documents and the tonnage of the transport via the operation of the chartered carrier.
Is your charterer making his first steps on Dashdoc? This article may be of interest to him
📣 How are my carriers informed that a new order has been sent to them ?
Chartered carriers will be informed by email when an order is placed.
They can accept or decline the transport order by email.
They will be automatically reminded once the scheduled date has passed to achieve their shipments and attach the supporting documents via a link received by email.
To set up the automatic email reminder for chartered carriers :
The functionality is activated by default on your account.
Once the functionality is activated, the emails are sent to the email address indicated in the tracking contact on the transport :
You will be able to find the emails sent automatically to a carrier directly in the transport events :
📬 Why are my carriers receiving emails ?
You can set up your account to have your chartered carriers receive email reminders to quickly retrieve transport documents.
The different reminders sent :
2 hours after the scheduled end of the order, if it has not been completed, an automatic reminder is sent.
Every morning, the carrier receives an e-mail summarizing the shipments to be updated. He can update the orders from the e-mail by clicking on one of the proposed statuses.
Every Monday morning, the chartered carrier receives a summary of the shipments that have been marked as completed, but which do not have a consignment note. He completes the transport files by attaching the associated documents.
By clicking on one of the buttons, the carrier is directed to a page where he can complete the incomplete shipments :
The e-mail reminder is activated for all carriers or none, but it is not possible to select carriers or transports to be reminded.
If you want to set up chartering in your company, do not hesitate to ask your project manager or your sales contact.