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How do I sign a waybill on Dashdoc?

How to sign waybills in the mobile app? What signature methods are available?

Support Dashdoc avatar
Written by Support Dashdoc
Updated over 11 months ago

In Dashdoc, there are 4 ways to sign a waybill:

Contactless

Allows you to send a link by email to have the waybill signed. To find out more about this method of signing please consult the following articles:

On your phone

Allows the waybill to be signed on the driver's phone screen. It is possible to protect the signature by sending a code by SMS or email.

On paper

Allows you to take a picture of the waybill in paper form. This option should be avoided unless the transport is carried out in a country where eCMR is not yet allowed (e.g. Italy) or if the customer does not accept eCMR.

Person responsible for pick-up

No signature will appear on the pick-up/delivery part of the CMR

Below, some specifics related to each signature mode on Dashdoc:

Contactless

on your phone*

On paper**

Person responsible for pick-up

Selection /

adding of a mandatory undersigned

Mail / phone of the undersigned required

Automatic sharing of the CMR with the undersigned

Sharing of the CMR (done by the driver)

Mandatory picture of the waybill

Availability of Dashdoc eCMR

* : Automatic transmission of the waybill to the undersigned only if his e-mail address is provided.

** : If the pick-up is done via paper cmr the delivery is done in the same way.

Possibility to add a reference to the picture of the waybill.

Secured signature

1- Click on the current transport stage on the Dashdoc mobile application. In the example, "Report arrival on delivery". Then click on "Confirm loading details".

2- After validating the goods, click on "Validate and sign" the electronic consignment note or eCMR.

3- Have the signatory sign the goods, then select his e-mail or telephone number to receive a confirmation code.

4- Enter the code in the last step.

Not yet a customer? If you would like to have access to a demo and trial of paperless transport documents with Dashdoc, please tell us here:

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