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How do I sign a waybill on Dashdoc?

How to sign waybills in the mobile app? What signature methods are available?

Support Dashdoc avatar
Written by Support Dashdoc
Updated over 7 months ago

In Dashdoc, there are 4 ways to sign a waybill:

Contactless

Allows you to send a link by email to have the waybill signed. To find out more about this method of signing please consult the following articles:

On your phone

Allows the waybill to be signed on the driver's phone screen. It is possible to protect the signature by sending a code by SMS or email.

On paper

Allows you to take a picture of the waybill in paper form. This option should be avoided unless the transport is carried out in a country where eCMR is not yet allowed (e.g. Italy) or if the customer does not accept eCMR.

Person responsible for pick-up

No signature will appear on the pick-up/delivery part of the CMR

Below, some specifics related to each signature mode on Dashdoc:

Contactless

on your phone*

On paper**

Person responsible for pick-up

Selection /

adding of a mandatory undersigned

Mail / phone of the undersigned required

Automatic sharing of the CMR with the undersigned

Sharing of the CMR (done by the driver)

Mandatory picture of the waybill

Availability of Dashdoc eCMR

* : Automatic transmission of the waybill to the undersigned only if his e-mail address is provided.

** : If the pick-up is done via paper cmr the delivery is done in the same way.

Possibility to add a reference to the picture of the waybill.

Secured signature

1- Click on the current transport stage on the Dashdoc mobile application. In the example, "Report arrival on delivery". Then click on "Confirm loading details".

2- After validating the goods, click on "Validate and sign" the electronic consignment note or eCMR.

3- Have the signatory sign the goods, then select his e-mail or telephone number to receive a confirmation code.

4- Enter the code in the last step.

Not yet a customer? If you would like to have access to a demo and trial of paperless transport documents with Dashdoc, please tell us here:

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