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Create your truckers & platform user on Dashdoc
Create your truckers & platform user on Dashdoc
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Written by Support Dashdoc
Updated over a week ago

🚛 How to create a trucker ?

  1. Go in “My fleet” then “My truckers” and click on “Invite a new trucker”

  2. Complete at least the mandatory fields. You can set up deadline.

  3. Save

  4. Click on “Send an SMS”. Your truckers receive an SMS with :

    1. the link to download the application

    2. the invited code

If the driver has not received this code, you can provide it yourself.

👉 Retrieve it from the “My drivers” tab, on the same line as his details, in the “Invitation code” column.

Don't forget to delete your drivers when they are no longer part of your workforce. To do so, select the driver using the square box at the end of the line and then click on the “Delete” button at the top right.

You have more drivers than vehicles ? Your drivers can now log in with a fixed password on any Dashdoc application. We've implemented a feature that allows drivers to log in with a perpetual password.

Drivers log into the Dashdoc app on any terminal. Every 2 hours, they must enter their code to ensure that there has not been a driver change.

To activate this option, please contact Dashdoc support

🚮 I would like to disable a driver who no longer works for my company ?

  1. Go to My Fleet > My drivers

  2. Click on the driver you wish to deactivate

  3. Click on "More actions

  4. Deactivate the driver (not delete)

✔️ The driver is automatically disconnected from his mobile application

✔️ You can continue to see the driver's transport history if you search for him through the filters.

To reactivate the driver, simply follow the same procedure:

  1. Go to My Fleet > My drivers

  2. Click on the driver you wish to deactivate

  3. Click on "More actions

  4. Activate the driver

⚠️ Deleting the driver will also disconnect him from his mobile application, but you won't be able to retrieve the driver's history using Dashdoc filters.

💻 How to create a user of the web platform ?

  1. Go in “Settings” then “Team” and click “Invite a user”

  2. Complete man dory fields and defining a role for the user.
    There are 3 kinds of user :

    1. Administrator: has access to every feature, including billing and settings.

    2. User: can create and edit documents, invite truckers, but doesn't have access to settings.

    3. Read-only: has access to consignment notes and address book, but can't edit or create documents.

  3. Click on “Send”

🚮 How to delete a user ?

If someone leaves your company, you can delete the user :

  1. Click on the user

  2. Click on “Delete the user”

Not yet a customer ? If you would like to receive a demonstration and try out our solution, tell us here :

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