This article gives you everything you need to communicate about your partnership with Dashdoc — whether you're talking to your teams, your customers, or your social media audience.
Inside, you'll find ready-to-use texts and visuals that you can personalize to fit your needs.
Welcome to the Dashdoc adventure! 🚚
📣 Communicating with your customers
LinkedIn Post
LinkedIn Post
Want to share the news on LinkedIn? Just mention our Dashdoc page in your post, and we'll be happy to share it with our community.
To make it even easier, we've put together a few sample posts you can use as a starting point — tweak them however you like! Feel free to make them your own: adjust the tone, add your own updates, and highlight what Dashdoc helps you improve day to day.
Text examples
Text examples
Example text #1
🚀 We're excited to announce our new partnership with Dashdoc!
A new step forward to {{goal: digitalize / automate / simplify / better manage}} our transport operations and support our growth.
Thank you to the Dashdoc team for their support.
Looking forward to building what's next, together! 🤝
Example text #2
🚛 {{Company name}} is taking its transport management to the next level! To boost efficiency and simplify our everyday operations, we chose to put our trust in Dashdoc.
Thanks to this new partnership, we'll be able to {{concrete benefit: automate certain tasks / better track our operations / streamline communication with our partners}}.
A new step in the transformation of our transport activity.
Thank you to Dashdoc for their trust and support!
Example text #3
🤝 A new partnership begins with Dashdoc!
At {{Company name}}, we believe the right tools should be built around the realities of the field.
That's why we chose Dashdoc to support us in digitizing and growing our transport activity.
Excited to start this journey and build what's next together! 🚀
💡 Make this post your own! Adding a specific goal, a concrete benefit, or a few words on why you made this choice will make your announcement even more personal.
Visuals to attach
Visuals to attach
To give more impact to your communication, attach one of these visuals depending on the topic (new invoicing, eCMR, etc.).
📥 Download here
Emails
Emails
There you'll find templates to inform your clients about various changes and new practices: switching to the electronic consignment note (eCMR), a new invoicing method, access to the guest portal, or the new driver app.
Feel free to personalize them to match your news, your tone, and the changes you're rolling out with Dashdoc!
Templates
Switching to the electronic waybill (eBOL)
Switching to the electronic waybill (eBOL)
To inform your customers about the switch to the eCMR and explain what this changes in how they interact with you.
Email
Subject: Rollout of the electronic waybill
Hello,
As part of the evolution of our practices and to improve the tracking of your shipments, we're changing how we manage waybills.
Starting {{DD/MM}}, we'll be using Dashdoc to manage our transport operations and generate electronic waybills.
What changes for you
Starting {{date}}, our drivers will arrive at your loading and delivery sites with a smartphone.
Waybills will be signed electronically via the Dashdoc app, directly during operations.
You'll have guest access to Dashdoc, allowing you to:
track the progress of the shipments we handle for you,
view and retrieve all related documents.
Why this change
This rollout aims to:
Improve tracking of your shipments, with centralized, accessible information.
Make it easier to access key documents and data (times, weights, mileage, statuses).
Simplify administrative management, by reducing paper exchanges and transmission delays.
Please share this information with your transport teams and anyone concerned at your sites.
Questions?
Your usual contacts remain available to you.
For any questions related to accessing documents via Dashdoc:
📞 01 86 76 06 00
Best regards,
Visual – flyer that can be attached or sent on its own
Visual – flyer that can be attached or sent on its own
New invoicing method
New invoicing method
To announce to your customers that your invoices are now created and sent from Dashdoc.
Email
Subject: Change to our invoicing method
Hello,
As part of the evolution of our administrative processes, we're changing how we send transport invoices.
Starting {{DD/MM}}, we'll be using Dashdoc to manage our transport operations and issue the related invoices.
What changes for you
Starting with shipments carried out during {{date}}, invoices will be sent to you by email via Dashdoc.
Emails will be sent from the following address: [email protected]
Each email will include a secure link allowing you to:
view the invoice,
download the related documents.
Please share this information with the relevant people on your team (accounting, billing).
Questions?
Your usual contacts remain available to you.
For any questions related to accessing documents via Dashdoc:
📞 01 86 76 06 00
Best regards,
Visual – flyer that can be attached or sent on its own
Visual – flyer that can be attached or sent on its own
Guest Portal
Guest Portal
To introduce the guest portal to your customers so they can track their shipments or access information relevant to them.
Subject: A new portal to make tracking your shipments easier
Hello,
As part of the evolution of our tools, we changed TMS on {{DD/MM}}.
To make our exchanges even simpler and smoother, we're now offering you free guest access to the Dashdoc portal.
With this access, you'll be able to:
Track your shipments in real time (statuses, steps, progress)
Find and download your documents (delivery notes, CMRs, etc.) in just a few clicks
Place your orders independently, whenever you like
We'll send you your invitation to access your dedicated portal shortly.
And of course, if you'd like to activate access right away or have any questions, we're here to help.
Best regards,
Discover how to use the customer guest portal
Discover how to use the carrier guest portal
📌 Communicating with your teams internally
Internal communication poster
Internal communication poster
To support your teams through the TMS change, we've prepared a ready-to-print internal communication poster to display at your sites.
It simply explains what's changing with the arrival of Dashdoc and helps your team discover the new practices ahead.
If you’ll use Dashdoc eBOL:
If you won’t use Dashdoc eBOL:
📱 Training your truckers on the mobile app
Text message
Text message
Want to quickly let your drivers know about a change or a new way of working with Dashdoc?
We've prepared short, ready-to-use SMS example that you can adapt to your context and tone.
Feel free to personalize them based on your news and the information you want to share with your drivers.
Hello,
Good news: no more paper waybills, documents to staple, or stacks of paperwork to bring back to the office.
Starting {{DD/MM}}, we'll be using Dashdoc to manage our transport operations and create electronic waybills.
In practice: you'll receive your assignments on the app, fill in the documents, and get them signed directly on your phone. Documents will be sent automatically to the office and to the customer.
Goal: save time, skip the printing/scanning, and improve tracking for our customers.
We're here to help you get up to speed if needed.
Download Dashdoc from the app store, open the app, and enter your personal code (6 letters, sent by SMS or given by your manager). Complete your profile and you're all set!
Watch the video tutorial here for a step-by-step walkthrough.
How to use the mobile app
How to use the mobile app
The Dashdoc mobile app supports your drivers day-to-day, simplifying their operations and making it easier to track shipments.
To help you introduce the app to your drivers and support them in getting up to speed, we've gathered several ready-to-use resources here.
Tutorials
Tutorials
How to create an eBOL?
How to create an eBOL?
How to add or remove activities?
How to add or remove activities?
How to validate a multi-stop shipment?
How to validate a multi-stop shipment?
How to manage IDTF shipments?
How to manage IDTF shipments?
